Spa Etiquette & Information
To ensure you have a relaxing and enjoyable experience, we kindly ask you to review the following spa informations
Daily Opening Times:
Wellness Reception: 9:00 a.m. – 7:00 p.m.
Sauna & Steam Bath: 3:00 p.m. – 7:00 p.m. (earlier access available upon request)
Please don’t hesitate to contact the wellness reception for any additional information or special requests. We look forward to making your experience with us truly exceptional.
Dates & Reservations
Booking your appointment
For a seamless experience, we invite you to book your wellness treatments directly by emailing us at [email protected] or by calling our wellness reception at +385 51 380 607.
To ensure you secure your preferred time slots, we recommend booking your appointments at the same time as your room reservation. We look forward to helping you create the perfect wellness experience during your stay.
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Cancellation Policy
To ensure the best possible service, we kindly request that cancellations or changes to appointments be made at least 24 hours in advance. Cancellations within this timeframe will incur a 50% charge. For same-day cancellations, the full appointment fee will apply. We appreciate your understanding and cooperation.
Minimum age
Access to the wellness area is available exclusively to adults and guests aged 16 and over, seeking peace and relaxation.
Punctuality
To ensure a respectful and uninterrupted experience for all guests, please be aware that arriving late may result in a reduction of your treatment time. Thank you for your understanding.