Good to know General information

Due to the current situation, we have also adjusted our cancellation conditions for summer 2022 so that you can plan your vacation with peace on mind.

Reservations can be canceled free of charge at the latest one month before arrival!

• 1 month to 2 weeks before arrival 50% cancellation fee
• 2 weeks to 1 day before arrival 80% cancellation fee
• No show 100% cancellation fee

Due to the current situation, we have also adjusted our cancellation conditions for summer 2022 so that you can plan your vacation with peace on mind.

Reservations can be canceled free of charge at the latest one month before arrival!

• 1 month to 2 weeks before arrival 50% cancellation fee
• 2 weeks to 1 day before arrival 80% cancellation fee
• No show 100% cancellation fee

Wir akzeptieren Bargeld in € sowie Visa, Mastercard und Bankomatkarten.

Zum Aufpreis von € 20,00 pro Tag reservieren wir Ihnen gerne einen Garagenplatz (nach Verfügbarkeit).

Noch mehr Infos finden Sie hier.

Reservations can be canceled free of charge up to 2 weeks before arrival!

• 2 weeks to 3 days before arrival 35% cancellation fee
• 1 day or no show 100% cancellation fee
• In case of early departure, the entire reservation time will be charged.

We request your understanding that, in case of premature departure, the services booked – also those which have not been used – will be invoiced.

We accept cash (Euro, Kuna), credit cards (VISA and MASTERCARD) and EC cards as payment methods. Please observe that our set hotel exchange rate (1 Euro = 7.6 Kuna) applies for conversion. Your credit card will be debited with the Kuna sum In case of recalculation of the debited sum by your own bank, the current foreign currency selling rate will be used which does not correspond with our rate. Furthermore, handling fees are charged by various credit card institutions for settlements outside the EU. As a result, the debited sums maybe up to 5 % higher than stated on the invoice according to our permanent hotel exchange rate in Euros. The most cost-effective payment possibility is Euros in cash.

To secure and guarantee your booking, we request a deposit of 35% of the overall price following receipt of your booking confirmation.

Of course we understand that you do not wish to miss your beloved four-legged friend during your holidays. However, as a hotel we have decided not to permit dogs on our premises.

You can enjoy even the day of arrival and departure to the full: your room is available from 3 p.m. and we request that you vacate the room by 10.30 a.m. on the day of departure. Should you wish to arrive earlier, all the pleasures of our hotel are available to you prior to occupying the room. You can also enjoy our breakfast buffet on the day of arrival subject to a surcharge.

If it is not possible to arrive by 9 p.m., then please send us a brief message.

Since 06.05.2009, a prohibition on smoking has been imposed in all public buildings in Croatia. As a hotel furnished with high-quality materials and pursuing a healthy lifestyle, we ask you to observe that all rooms and suites, the entire restaurant area and the PALACE SPA are non-smoking areas! You may smoke in outdoor areas.

Deviations from program items, price changes, seasonal or weather-dependent changes or cancellations of in-house events or external services, deviating opening and closing times for restaurants and bars are possible. Subject to errors and misprints.